FAQs

 

1. What makes Lux Oud different from traditional perfumes?

Lux Oud specialises in highly concentrated perfume oils that are alcohol-free and designed for exceptional longevity. Our oils sit closer to the skin, developing naturally throughout the day for a more personal fragrance experience.

2. Are your fragrances alcohol-free?

Yes. All Lux Oud fragrance oils are completely alcohol-free, making them suitable for direct application to pulse points and skin.

3. How long do Lux Oud oils last?

Most Lux Oud oils last between 8–12+ hours depending on the fragrance, skin chemistry and application method. Oud-based oils typically offer the greatest longevity.

4. How should I apply perfume oil?

Apply a small amount to pulse points including the wrists, neck, behind the ears and inner elbows. The warmth of the skin helps diffuse the fragrance throughout the day.

5. Are Lux Oud oils suitable for men and women?

Yes. The majority of our collection is unisex and designed to be enjoyed by anyone who appreciates fine fragrance.

6. What size bottles do you offer?

Most Lux Oud oils are available in convenient 3ml and 6ml bottles, making them perfect for daily use, travel and gifting.

7. Can I layer different oils together?

Absolutely. Many customers enjoy layering oils to create a unique signature scent. Popular combinations include musks with oud, rose with amber and vanilla with woody accords.

8. Do you offer international shipping?

Yes. We currently ship throughout the UK, Europe and selected international destinations. Shipping rates are calculated at checkout.

9. Do you ship to Italy?

Yes. We are pleased to offer delivery to Italy. If you experience any issues at checkout, please contact our customer service team and we will assist you directly.

10. What are UAE Exclusive oils?

Our UAE Exclusive Collection features limited fragrance oils available exclusively to customers within the United Arab Emirates, including regional favourites and special editions.

11. What is the Lova × Lux Oud Collection?

Lux Oud is the exclusive UK and EU stockist of Lova Perfumes. This collection features carefully selected fragrance oils available exclusively through our partnership.

12. Are your oils suitable for sensitive skin?

Our oils are alcohol-free and highly concentrated. We recommend performing a patch test before use, particularly if you have sensitive skin.

13. Do you offer gift options?

Yes. Selected products and gift sets are available throughout the year, making Lux Oud fragrances ideal for birthdays, anniversaries, Eid and special occasions.

14. What if I am unsure which fragrance to choose?

Our collection is organised by fragrance family, including Woody & Oud, Floral & Rose, Fresh & Musk and Sweet & Gourmand, helping you find a scent that matches your preferences.

15. How can I contact Lux Oud?

You can contact our team via the Contact Us page, email or social media. We are always happy to help you discover your next signature fragrance.